Support

Shipping

Currently orders placed on the website ship to US addresses only. Please call us to place an order for delivery outside of the US at (424) 335-0650.

Orders are shipped within 2-7 business days of order placement, with a 1-3 day service from FedEx, UPS, or Courier/Armed Delivery.

We offer free domestic shipping on all orders over $10,000, and a flat rate of $50 for all other orders.

Returns

If you would like to return an item please contact us within 14 days of receiving the original order. You can reach our Customer Service Department by telephone at (424) 335-0650 or by email at [email protected].

You will be given an RMA number which is required for return. The item must be in its original condition and include all original packaging, box, papers, and accessories that may have accompanied the order.

It is recommended that you insure your package against loss and request Delivery Confirmation. Save your shipping receipt until you receive your merchandise credit or refund.

Refunds will be credited to your original form of payment. Once your return has been received and accepted you will see a refund in about seven (7) business days.